Life is complicated enough without adding shopping woes to your everyday schedule. Here at ladyfootlocker.com we understand that, so we offer a completely hassle-free way to get the shoes and clothing you need.Order online and if it doesn’t fit, doesn’t look right or just isn’t what you wanted, we are happy to accept a return or an exchange at no cost to you!*
Returning an item has never been easier. Simply repackage items to be returned or exchanged in the original boxes with all labels. All orders come with a prepaid return-shipping label. Affix this label to the package and just drop it in the mail within 30 days of receipt. Make sure to specify whether the item is being exchanged or a refund is being requested. Your exchange will be shipped to you at no cost.* And as always, you can return a purchase to any Lady Foot Locker store for an exchange or refund. That’s it! No more worries about whether your shoes and clothing will fit. Instead of fighting the crowds, enjoy the convenience of shopping online at your own pace, and know that what you buy will fit just right!
Also be sure to check out our Sizing Help, which is located at the bottom of each page, in Customer Service, and on product pages with a Sizing Help icon. You will find general sizing information as well as sport-specific sizing information, so you can be sure you have the information you need when ordering.
* Free return shipping is limited to standard delivery within the Continental US, excludes APO/FPO addresses, bulk orders and drop ships. If express or overnight shipping is requested you will be responsible for the full shipping cost. Entire order must ship to a single address. Does not apply to prior purchases or open orders. May not be used on team orders. Returned/exchanged items must be repackaged in the original boxes with all labels, and all products being returned or exchanged must be in new condition. All orders come with a prepaid return-shipping label, which must be affixed to the packageand shipped back within 30 days of receipt. Make sure to specify whether the item is being exchanged or a refund is being requested. Promotion may be modified or terminated at any time. Valid online atladyfootlocker.com, by phone or mail. Standard return policy applies (details).