*Free return shipping is limited to standard delivery within the contiguous US and APO/FPO addresses. Excludes bulk orders and drop ships. If express or overnight shipping is requested you will be responsible for the full shipping cost. Entire order must ship to a single address. Standard return policy applies (details). Returned/exchanged items must be repackaged in the original boxes with all labels, and all products being returned or exchanged must be in new condition. All orders come with a prepaid return-shipping label which must be affixed to the package and shipped back within 60 days of receipt. Make sure to specify whether the item is being exchanged or a refund is being requested. Does not apply to prior purchases or open orders. May not be used on team orders. Promotion may be modified or terminated at any time. Other restrictions and exclusions may apply. Valid online at ladyfootlocker.com, by phone or mail.
Street addresses are normally required to ensure we deliver your order as expected. If you do not have a street address (i.e. PO Box), please call Customer Service for assistance at 1.800.991.6686 immediately after submitting your order online.
Orders sent to PO Boxes can only be sent via ground delivery. Expedited shipping is not available to PO Boxes. Please allow the standard shipping time for delivery.